upgrade to a new 4K TV model. You can browse our range on the Freesat webstore. 

allow you to return your box. If you purchased your box from Freesat then a receipt and invoice will have been sent to the email

a couple of things you can try to do. Check that your Freesat Set Top Box is connected to the internet. If you are connected

correctly on other devices, we recommend you restart your Freesat box. This can be done by holding down the power button for 

If you have a Freesat 4K recordable Set Top Box, the Backwards Guide functionality will allow you to scroll through the TV