May 2023 - HD Satellite Upgrade for BBC One - Eligibility Checker Tool now Live

What is happening?

The BBC is replacing its standard definition (SD) broadcasts on satellite with high definition (HD) versions.

When this is happening?

From January 23rd, 2023, to February 23rd, 2023, the BBC will close your regional BBC One SD channel and replace it with a UK-wide version of BBC One. At the same time, the BBC will launch the HD version of your local BBC One channel.

Starting in 2024, the BBC will end all SD broadcasts on satellite.

Will you be affected by the switch to HD?

This switch only affects people using an SD-only satellite set-top box. If you’re using an SD-only box, you will start to lose your local programming in January-February 2023. In early 2024, you will lose all your BBC channels.

How to tell if you’re using an SD-only box?

Go to channel 799 on your TV (Freesat customers only). If you see a “Good news!” message, then you don’t need to do anything. You’re ready and won’t be affected. Over the next few months, your new HD BBC One region will appear on channel 101 automatically.

If you see a “sorry, your satellite set-top box is not capable of receiving high-definition services” message, these changes will affect you and you will need to upgrade your satellite box. However, you may be eligible for extra support.

Eligibility Checker Tool now Live!

If you are affected by the changes and would like to find out more about whether you may be eligible for extra support, The Eligibility checker tool is now live on the HD Satellite Upgrade website. 

Viewers who are affected by the SD switch off can now check their eligibility for further assistance on the help scheme and, if eligible, can apply for a voucher or a home support visit. 

Click here to check your eligibility. 

For further information please visit hdsatelliteupgrade.co.uk or contact their freephone helpline 0330 123 1876.