Contact us

Our Customer Team is available to help you during the opening hours listed below.

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: closed
Sunday:  closed

You can chat to us using the "Chat" widget in the bottom right of the screen.

You can call us on: 0345 313 0051.

You can reach out to us on Twitter at @Freesatadvice.

Outside of our opening hours you can leave a message via the "Support" widget in the bottom right of the screen and we'll reply to you via email.

If you are an Independent Retailer or Distribution partner, please use retail.help@freesat.co.uk for support.

If you would like to inform us about a Freesat product safety concern or vulnerability, please visit the Consumer Connectable Product Security page.

Freesat will process your data in accordance with our Privacy Notice.